SHIPPING POLICY

SHIPPING POLICY

Effective date: 01/01/2026

This Shipping Policy outlines how orders placed with ENVOLE are processed and delivered.

Order Processing

Orders are processed within standard business hours.
Please allow 2–5 business days for order processing prior to dispatch.

During peak periods or limited releases, processing times may vary.

Shipping Destinations

ENVOLE ships internationally.
Available destinations and rates are calculated at checkout based on location.

Delivery Times

Estimated delivery times are provided at checkout and may vary depending on destination, carrier, and customs processing.

Delivery timelines are indicative only and not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout and are non-refundable unless otherwise stated.

Any customs duties, taxes, or import fees incurred are the responsibility of the recipient.

Delays & Liability

ENVOLE is not responsible for delays caused by:

  • Courier or carrier issues

  • Customs clearance

  • Incorrect address details provided at checkout

  • Events outside our reasonable control

Once an order has been dispatched, delivery responsibility transfers to the carrier.

Tracking

Where available, tracking details will be provided once an order has been dispatched.

Lost or Missing Packages

If a shipment is confirmed as delivered by the carrier but cannot be located, ENVOLE is not liable for replacement or refund.

For delivery issues, please contact the carrier directly using the provided tracking information.

Contact

For shipping-related enquiries, please contact:
info@envole.shop

© 2026 ENVOLE